The short answer
We repair forced-air furnaces, heat pumps, wall heaters, floor furnaces and ductless systems in Concord. Tell us what kind of heat you have and what it is doing, and we will diagnose the cause and explain repair options before starting work.
Not every Concord home heats the same way. A ranch house from decades ago might still have a floor furnace in the hallway or wall heaters in the bedrooms. A remodeled home may run a ducted heat pump. Plenty of others rely on a gas forced-air furnace in the garage. When the heat stops, the right repair depends on which of these you have, so this page is organized by system type. EliteFlow HVAC Repair Service repairs all of them across 94518, 94519, 94520 and 94521, about 13 miles north of Danville, and in nearby Clayton, Pleasant Hill and Walnut Creek.
Heat pumps that stopped heating
Heat pumps are becoming more common in Concord, and their winter problems look different from a furnace. A frosted outdoor coil that never clears suggests a defrost control, sensor or reversing valve issue. Air that feels lukewarm may be normal for a heat pump, or it may mean low refrigerant. Backup electric strips that never turn on leave the house cold on the frostiest mornings.
We check the reversing valve, defrost board and sensors, refrigerant pressures in heating mode, and whether the thermostat is configured to stage auxiliary heat correctly. A surprising number of complaints trace back to thermostat settings left over from the previous system.
Wall heaters and floor furnaces in older homes
Older Concord neighborhoods still have gravity wall furnaces and floor furnaces that sit under a grate in the hallway. They are simple, but they need care. Pilot lights go out, thermocouples wear, and dust collects on the burners. Floor furnaces in particular collect lint, pet hair and small objects that fall through the grate.
We clean and test these units, check the thermocouple and gas valve, and confirm proper venting and clearances. Because these heaters run without a blower, a cracked heat exchanger or poor draft can let combustion gases into the room, so we look closely and are honest when a unit should be retired rather than repaired. If replacement is on the table, a ductless heat pump is often a practical option for these homes, since many never had ducts to begin with.
Forced-air furnaces
For a ducted gas furnace, we follow the start-up sequence step by step, from the inducer and pressure switch through ignition, flame sensing and blower operation, and read any fault codes on the control board. The most frequent fixes are a dirty flame sensor, a failed igniter, a stuck pressure switch or a blower motor that has given out.
Clues worth noting before we arrive
A few details help us bring the right parts and spend less time guessing. Jot these down if you can.
- What type of heater you have and where it is located: garage, attic, closet, hallway floor or wall.
- Whether the system does nothing at all, tries and stops, or runs but blows cool air.
- Any blinking lights or codes on the furnace control board.
- Unusual sounds such as clicking, banging at ignition, squealing or rattling.
- Whether some rooms are warm and others cold, which points toward ducts rather than the heater itself.
- When the last filter change or service visit happened.
When to call right away
Some heating problems should not wait. If you smell gas, leave and call the gas company from outside. If a carbon monoxide alarm goes off, get everyone out of the house. If you see scorch marks near a wall heater or smell burning wiring, turn the system off at the breaker.
For everything else, it is usually safe to use a space heater carefully for a night while you arrange service. Keep it away from bedding and curtains and plug it directly into a wall outlet.
Thinking about what comes next
If your heater is old and the repair is significant, we will show you both paths. The Bay Area Air District rules do not require replacing working equipment, and they only apply when a furnace fails or is replaced. For gas furnaces manufactured from 2029, Rule 9-4 sets a zero-NOx standard, which in practice points toward heat pumps for replacements after that date. That is useful context, not pressure. Many older heaters are worth repairing, and we will say so when that is the case.
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